DATES: Thursday 9th & Friday 10th May 2024

This training covers the most important crisis intervention tactics, and teaches you how to manage a complicated or large scale crisis event in the workplace or the community.

It is designed for those managing staff in the workplace, those responding to incidents in client/customer organisations and particularly those in peer support roles within the workplace.

This training explores differences between crisis response and other longer-term responses such as counselling.
 Crisis Intervention and Critical Incident Stress Management (CISM)
 Psychological First Aid
 Crisis Communication Skills
 Psychological & behavioural reactions to Critical Incidents
 Informational and Interactional Group Processes
 Referring on for Powerful Event Group Support (PEGS)/Debriefing
 Stress Stocktakes and working with cumulative stress situations
 Resilience and Post-Traumatic Growth/Self-Care

FACILITATORS: Ange Wallace & Merryn Snare