TRAINING OUTLINE
This training assists participants in how to respond effectively to incidents and crises in order to support people in the community, their colleagues, and the organisation, in the most appropriate way. This training will focus on both individual and group processes and is useful for all staff, particularly those in any peer support role within workplaces.

• Crisis Intervention and CISM terminology and background
• Introduction to Psychological First Aid 
• Crisis communication skills 
• Psychological and behavioural reactions to critical incidents 
• Crisis Management Briefing (CMB) 
• Rest, Information and Transition Services (RITS) 
• Immediate Small Group Support (ISGS)/Defusing 
• Powerful Event Group Support (PEGS) 
• Stress stock-takes 
• Resilience sessions and associated strategies 
• Values, ethics and practice standards 
• Post traumatic growth
• Wellbeing and self-care 

TRAINER
Facilitated by Lyndsay Smith
Mental Health First Aid Principal Trainer
ICISF Accredited Trainer in Crisis Intervention at Crisis Intervention Management Australasia - CIMA