DATES: Thursday 25th & Friday 26th June 2026 

This training covers the most important crisis intervention tactics, and teaches you how to manage a complicated or large scale crisis event in the workplace or the community.

It is designed for those managing staff in the workplace, those responding to incidents in client/customer organisations and particularly those in peer support roles within the workplace.

This training explores differences between crisis response and other longer-term responses such as counselling. It covers the following:

  • Crisis Intervention and Critical Incident Stress Management (CISM)
  • Psychological First Aid
  • Crisis Communication Skills
  • Psychological & behavioural reactions to Critical Incidents
  • Informational and Interactional Group Processes
  • Referring on for Powerful Event Group Support (PEGS)/Debriefing
  • Stress Stocktakes and working with cumulative stress situations
  • Resilience and Post-Traumatic Growth/Self-Care

Book now to secure the Ealy Bird price before June 1st 2026

FACILITATORS: Ange Wallace and Kanak Dube