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Workplace Bullying and Harassment Prevention and Response.

Have you ever wondered why workplace bullying is so widespread but seems to be so difficult to stop?

There are two reasons that aren’t widely understood.

The first is that workplace bullying can look like other legitimate behaviours.  What is completely reasonable in one context is very damaging in another.  So how are you supposed to tell the difference?  This course shows what makes bullying behaviours different and the reasons that they cause so much psychological damage.

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The second reason is that when a problem isn’t addressed, it can fester and drag down productivity and morale for years without ever being acknowledged.  It becomes part of the culture or expected behaviours within the workplace.  Unless an organisation and those who work in it do something about the problem, bullying behaviours can continue to damage both the individuals and the organisation itself for years in some cases.

This course looks at how individuals can respond to bullying and, more importantly, strategies that organisations can adopt to address bullying where it is occurring and make it less likely in the future.

The course has 3 modules.

The first module describes what bullying is and how you can distinguish it from other behaviours.  We look at why it causes damage and the effects on you and your employer.

The second module gives you very practical strategies to respond to bullying that you experience or see others going through. 

The Third module is designed to be applied to an entire organisation.  What effective strategies can reduce the bullying that occurs and how do you change a culture to make it more bully proof.

I look forward to working with you to provide you with what you need to start tackling bullying effectively.

3 Online Modules

Module 1 Understanding Bullying

  • Recognise bullying for what it is
  • How the legal definition meets real life
  • What is and isn’t bullying
  • Why does bullying cause the damage that it does?
  • Understand the effects on you and your organisation

Module 2 Responding to Bullying

  • What NOT to do!
  • Focus on the important bits – LOOP
  • Practical Strategies you can apply
  • What to tell your manager – and what to leave out
  • Techniques and strategies to support each other

Module 3 The Opposite of Bullying – Culture and Respect

  • What feeds a toxic culture?
  • Taking responsibility to create a harmonious culture
  • Practical Strategies everyone can apply – Respect
  • Practical Strategies everyone MUST apply – Bystander Intervention
  • Policy and Reality
  • Conclusion - Culture is you!
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Psychological First Aid

 

Psychological First Aid (PFA) is designed to be practical, flexible and modular in its approach and the first universal intervention with the Critical Incident Stress Management (CISM) framework.

 

 

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As an approach to helping people in the immediate aftermath of disasters, emergencies, crisis, accidents, assaults, trauma and stressful events PFA can assist in reducing initial distress if delivered in a non-judgemental and supportive manner.  PFA can assist in helping people to cope in the hours, days and weeks following the situation and encourages them to access a range of other supports such as family, friends, community agencies and specialist services. It is recommended as a proven approach and suitable modality for any staff member within the workplace who may come into contact with those who may be distressed.  It is also suitable for volunteers and other community members who are supporting those affected after critical incidents.
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Assisting Individuals in Crisis

This dynamic program will teach participants the fundamentals of and specific protocols for individual crisis intervention. Over the course of two days participants will learn practical techniques in administering emotional first-aid to those in a crisis situation. The course also examines psychological reactions to crisis and trauma and looks at one particular protocol for individual crisis intervention, namely the SAFER-R protocol. The program also includes practical strategies for the containment of individuals psychologically and behaviourally. The Resistance, Resiliency and Recovery continuum is also examined.

 

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COURSE OUTLINE

Group Crisis Intervention

The two-day Group Crisis Intervention course will prepare participants to provide acute emergency mental health intervention to help large and small groups of people cope with their reactions after experiencing a traumatic event. The program presents the core elements of the comprehensive, integrated, systematic and multi-component crisis management system known as Critical Incident Stress Management (CISM). The Course prepares participants for intervening and assisting groups of people in the recovery process. Topics covered include CISM, which has several strategies for intervention with large and small groups. The need for appropriate follow-up services and referrals is emphasised.

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COURSE OUTLINE

Assisting Individuals in Crisis and Group Crisis Intervention

This training (usually two courses of two days each but delivered as a three day course due to the accreditation and experience of the trainers) assists participants in how to respond effectively to incidents and crises in order to support people in the community, their colleagues and the organisation in the most appropriate way.

It focuses on both individual and group processes and is useful for all staff and particularly those in any peer support role within workplaces.

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Strategic Response to Crisis

This course focuses on the sequence of crisis intervention processes to use, for which individuals and/or groups, at what times and under what circumstances. Training in strategic planning and tactical decision making is the cornerstone of this course, along with preparedness of the crisis support personnel.

This course requires prior completion of the Assisting Individuals in Crisis and Group Crisis Intervention training programs (GRIN) or equivalent.

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Advanced Assisting Individuals in Crisis

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Advanced Group Crisis Intervention

This two day course is designed to cater for those providing group support services

after crisis for at least two years and who have previously completed the Group Crisis

Intervention (GCI) course (or equivalent).

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Conflict Resolution

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Diversity and Inclusion

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Negotiation Know how

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Virtual Employee Wellbeing

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Leadership Power

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