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This training covers the most important crisis intervention tactics, and teaches you how to manage a complicated or large scale crisis event in the workplace or the community.
It is designed for those managing staff in the workplace, those responding to incidents in client/customer organisations and particularly those in peer support roles within the workplace.
This training explores differences between crisis response and other longer-term responses such as counselling. Crisis Intervention and Critical Incident Stress Management (CISM) Psychological First Aid Crisis Communication Skills Psychological & behavioural reactions to Critical Incidents Informational and Interactional Group Processes Referring on for Powerful Event Group Support (PEGS)/Debriefing Stress Stocktakes and working with cumulative stress situations Resilience and Post-Traumatic Growth/Self-Care
This course is aimed at those providing Critical Incident Stress Management within the workplace, for workplace crises.
FACILITATORS: Merryn Snare and Elizabeth Power