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Crisis Response in the Workplace I 2 Day ONLINE

DATES: Thursday 9th & Friday 10th May 2024







This course focuses on the sequence of crisis intervention processes to use, for which individuals and/or groups, at what times and under what circumstances. 

Training in strategic planning and tactical decision making is the cornerstone of this course, along with preparedness of the crisis support personnel.


  • Strategic planning as it applies to crisis intervention
  • Incident management systems and crisis intervention
  • Elements of effective planning
  • Steps in developing the plan
  • Planning process in assessing target populations
  • Determining the type, timing and resources necessary
  • Assisting large numbers of people involved in a crisis
  • The most important crisis intervention tactics, and
  • Managing a complicated or large scale crisis event in the workplace or the community.

FACILITATORS: Ange Wallace & Merryn Snare